Mr. Nielson (Dustin) was GREAT! His friendly and positive personal disposition made it easy to return to your business---a true asset! Although we have relocated to New Orleans, I would consider returning to Kenley Ford for my next truck purchase. Your entire staff was courteous and professional, including the lady that called and forwarded my new tags (Ellen Burrows)-outstanding service. My wife and I thank your staff for being customer satisfaction driven!!!?????????????????.??.Harold & Dorothy Ruben, New Orleans, La.
Calendar good - picture bad. (Sales - Parker Barney) .............. Julie Christensen, Clfld, Ut.
All those who worked with me were the best. They are the reason I keep coming in for your service. Thank you. (Jennifer Cain / Glen Hunt)??...Marque Randall, Fruit Heights, Ut
(We) Buy only Ford trucks. (Calendar) always hang them up in my place of business. Thanks again, love my truck.(Sales - Jeff Wehus)??..Mitchell & Karen Minor, Pleasant View, Ut.
This is by far the easiest and quickest I have ever purchased a new car. I was amazed at how quickly and smoothly the paperwork was handled and the fact that I didn't have to spend all day waiting. Got a good overview and Jose (Murillo) helped set my phone up and it has been great having a hands free system. I have already recommended to my friends if they are looking to purchase to go to this dealership. I love my new Escape???Frances McKee, Clearfield, Ut.
?..Within a couple of minutes of arriving I am welcomed by sales associate Mike Schofield. I gave him my 3 goals: "must haves", "would be nice to have" and my "out the door price". There were quite a few options available and my wife and I were shown them all. Mike's presence was not uncomfortable, conversation wasn't forced and he really seemed eager to help (as Opposed to pushy sales). We test drove two cars and were given liberal opportunity to drive to our heart's content, but we wanted time to discuss our options-neither car really appealed to us. If Mike was perturbed about us leaving and "wasting 2 hours of his time" it didn't show. If anything he was content with being outside and showing us around??..We came back the next afternoon?.didn't realize how late it was when we returned?.but we liked this car and Mike (despite the hour) offered to do paperwork on it???Although unintentional, if EVER there was a model for "pain in the butt customers", we would be one of them! All said and done we drove 4 cars, extended hours well past closing to get financing?..yet all were in good spirits the whole time. What really appeals to me is the way everyone presented themselves. First impressions, right? Not too flashy and over confident (like it's clubbing time) or too intimidating & pompous (Yacht Club)----my experience was juuuuust right??????? ??????????????????????????Justin Hansen, Syracuse, Ut.
The employees there were very professional and friendly. They went out of their way to insure I was satisfied. The person at the counter, I wish I knew his name (Marc Hill) listened to a noise I had coming from my engine and got a tech, (Joe Lorenzo) from the service center! I was impressed, to say the least! Both of these gentlemen really cared! (2nd tech Jacob Wright)?? ????????????????????????.. ?..Delos Hamblin Clinton, Ut.
I was personally impressed with Mrs. Kenley's personal phone call to us after our purchase, thank you. (Sales - Dustin Neilson)?????..?Larae & Donald Whiteley, Kaysville, Ut.
Keep doing what you're doing and I am sure you will be in business a long time. (Sales - Jon Freston)????????????,???...???Gary Kruitbosch, Washington, Ut.
Zero pressure to buy. 100% honest and upfront. Mr. Moon (Paul) and Jose (Murillo) were great and extremely helpful??????????????.??Austin Buller, Layton, Ut.
Your service rep, Jenn (Cain) is great. Would not hesitate to bring the vehicle back for service if she's coordinating the effort?(Tech - Gavin Harder)???Craig Fruenhan, Springville, Ut.
Your salesman, Mr. Jeff Wehus, did and absolutely outstanding job in handling all of my questions and making me comfortable with trading in my 2011 F150 and purchasing a 2014 F150. He put me at ease with his easy going friendly personality and never once make me feel like I was being pressured to making any decisions???????Dallas Stone, Layton, Ut.
Jose (Murillo) was our salesman and he was excellent! Not extremely pushy, just down to earth and wants the best for the buyer. I have not heard good things about Westland Ford in Riverdale and currently live in Clinton. We were in the area and decided to stop in to test drive the Edge. We have never heard anything bad about the dealership and it also was highly recommended by my dad who is a GM at another dealership. Our experience with Jose during the test drive was great, too. We knew we would be back to work with him??..Bailey Gallegos, West Point, Ut.
Staff very professional and did a great job in completing my maintenance issue so I could get on the road for my planned trip. (Service - Marc Hill / Nathan Strand)?Walt Novak, Layton Ut.
Ron Butcher was the sales person that helped us. He was very friendly and easy to work with? not pushy and explained so many things about the SUV. We would recommend him and Ed Kenley Ford to our friends and family when looking for a new car. We got a fair trade in and will continue to do business there?????????????.Brent Hutchings, Farmington, Ut.
(Liked) speed of taking care of the paperwork, car valuation??(Had) loyalty to salesman, (Jason Smith)?..good experience?????????????..Agnes Ostafin, Layton, Ut.
Friendly staff, immediate service! Some of the best I've experienced since moving to Utah! Professional five star service! (Q-Lane - Anthony Lopez / Josh Cain) Carol Biggers, Layton
